Privacy Policy

At Reel Moments by Grace, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

1. Who We Are

Reel Moments by Grace provides wedding content creation services in the United Kingdom & worldwide. We are the data controller responsible for your personal data under UK data protection laws.

If you have any questions about this policy, you can contact us at:
Email: info@reelmomentsbygrace.com

2. Information We Collect

We may collect the following information when you use our website or get in touch with us:

  • Name

  • Email address

  • Phone number

  • Wedding details such as date and venue

  • Any information you choose to share via enquiry or contact forms

  • Technical data including IP address, browser type, and website usage (via cookies)

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and communicate with you

  • Provide our services and deliver your wedding content

  • Manage bookings, contracts, and payments

  • Improve our website and services

  • Comply with legal and accounting obligations

We will never sell or rent your personal data to third parties.

4. Lawful Basis for Processing

We process your personal data under the UK GDPR on the following lawful bases:

  • Your consent

  • Performance of a contract or steps taken before entering a contract

  • Legal obligations

  • Legitimate business interests that do not override your rights

5. Sharing Your Information

Your information may be shared with trusted third parties only where necessary, including:

  • Website hosting and management providers

  • Email and booking systems

  • Professional advisors such as accountants

All third parties are required to keep your information secure and confidential.

6. Data Storage and Security

We take appropriate steps to protect your personal data and store it securely. Your data is kept only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Object to or restrict how we process your data

To exercise any of these rights, please contact us at info@reelmomentsbygrace.com

8. Cookies

This website uses cookies to help improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings at any time.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.